Review from Thank you! (32312 views)

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  • Review of: Debt Free Direct
  • Review date: 17 July 2008
  • Insolvency Practitioner who handled case: Nicola Teader
  • I proceeded as far along as: Accepted IVA
  • The solution I opted for in the end: IVA
  • Speed of response
  • No of days to make a decision after I spoke to IVA company: 1 days
  • Weeks to IVA proposal after decision made: 2 weeks
  • Weeks to IVA accepted/rejected after decision made: 10 weeks
  • IVA Company Ratings
    • Their debt solutions expertise:
      10 out of 10
    • Their customer service:
      10 out of 10
    • Their speed of response:
      10 out of 10
    • Overall Company Rating:
      10 out of 10
  • Insolvency Practitioner Ratings
    • The quality of IVA proposal:
      10 out of 10
    • Overall Insolvency Practitioner Rating:
      10 out of 10
  • My circumstances:
  • Am a Nurse living in London got into debt through relationship breakdown.
  • My interaction with the company:
  • Rang DFD, very understanding, helpful, non judgemental, almost like chatting to a friend.<br/> Starter pack arrived within a few days, sent it back with all info, phone call booked within days, IVA suggested & planned.<br/> Two weeks later proposal arrived, sent back, creditors meeting arranged in just over two weeks.<br/> Every phone call was helpful, with advice & guidence given.So grateful to DFD as they gave me the help to get out of this extremely frightening situation
  • Why I gave the ratings I did:
  • I rated them 10 out or 10 because they were excellent & helped me all the way through this daunting time.
  • One thing they did - which really impressed me:
  • Impressed with all
  • One thing they did - which I felt could be improved:
  • Everything was excellent 
  • Other points

Community Comments of this review

  • Quality?
  • Genuine?
  • Date
  • 3 out of 5
  • 2 out of 5
  • 09 November 2008
  • Comments: In this treview at bottom page ; One thing they did.. says "Everything was excellent". In a previous review of 10/10 exactly same words were used - hence doubt its genuine
  • Quality?
  • Genuine?
  • Date
  • 3 out of 5
  • 2 out of 5
  • 09 November 2008
  • Comments: could be an inside response to a 1 out of 10 review earlier

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Reviewer quotes

  • Debt Free Direct
  • Explained me every solution in detial with no rush

    Review from naqi, 25-Jun-2010

  • When my car needed repair they allowed us to make a smaller payment so that we could afford the gara...

    Review from MKR, 09-Jul-2010

  • as soon as our iva was approved all the letters and phone calls from our creditors stopped. they dea...

    Review from joanne, 26-Jun-2010

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  • I have problems with ppi claims paid into my iva freeman jon es does not inform you as to the way t...
  • i9 am with freeman jones and have been for 3 years at first they were good now three years down the ...
  • Wait until they get to year 3 and NTF are never off the phone trying to increase their payments. It ...
  • I must agree with some of the comments I spoke to FJ this morning only to be told that my relashions...
  • Please accept my apologies for the service you have received. I would like to look into the problems...
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