Review from Louise76899 (2417 views)
Review of: ClearDebt
Review date: 31 December 2014
Insolvency Practitioner who handled case: David Emanuel Merton Mond
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
Speed of response
No of days to make a decision after I spoke to IVA company: 5 days
Weeks to IVA proposal after decision made: 6 weeks
Weeks to IVA accepted/rejected after decision made: 5 weeks
IVA Company Ratings
Their debt solutions expertise:5 out of 10
Their customer service:6 out of 10
Their speed of response:8 out of 10
Overall Company Rating:4 out of 10
Insolvency Practitioner Ratings
The quality of IVA proposal:5 out of 10
Overall Insolvency Practitioner Rating:4 out of 10
I live in the East Midlands and had around £35K of debt no equity or property
My interaction with the company:
I completed an online form and they rang me, initially they were vey good and reassured me but I was given incorrect advice. This was sorted out on a second call but it did lead to me being worried. Noone ever went through any other options with me an IVA was the only option given. Once agreed the IVA wen through quickly but noone has ever really explained how it worked or what would happen when it ended. I had to research this myself
Why I gave the ratings I did:
I was made to submit an PPI claim even though I had stated that I didnt have any, the PPI company used were poor and dragged out my claims for 2years, this delayed the completion of my IVA by 6 momnths even though I had completed my payments, delaying the repair of my credit rating
One thing they did - which really impressed me:
It was good once that towards the end I had an email address that I could contact them on.
One thing they did - which I felt could be improved:
Provide better informaation on the process and what happens during and after (also change the PPI company used)
Debt free around £20K written off. Now in a well paid Job so focusing on reparing my credit rating
Community Comments of this review
No comments of this review received yet
Comment this review
Attention IVA community: Please help us police the quality of the reviews being posted:
Submit a review
IVACOMPARISON.com urgently need your IVA and IP reviews so that we can provide a more accurate representatation of who is doing a good job and who needs to improve. Your reviews will help other people in your situation find the best IVA Firm or IP to talk to. IVACOMPARISON.com will send prizes of gift vouchers to the authors of the best reviews.
We are looking for 3 types of reviews:
- Free advice/consultation from an IVA Firm
Was it impartial? Did they have clear expertise?
- IVA proposals
Was it successful? Were you happy with the service?
- IVAs in progress
How are they handling your case? Is the IVA progressing ok?
Click here to submit a Review
- Find out if an IVA can help you?
- See how much debt you can write off.
The speed of getting things sorted
Review from Nigel, 02-Jun-2011
We got a result that was ideal for us and we can now sleep at night.
Review from Sambra, 10-Mar-2011
Speed of getting things done
Review from Brightonpete, 22-Nov-2010
How quick it was all dealt with.
Review from Ann.com, 10-Mar-2011
Review from Marie, 15-Dec-2009
Search for IP/IVA Firm
Last 10 Reviews
Last 5 comments(for Reviews)
Insolvency Advice Articles
Reviews on IVACOMPARISON.com
Very informative with lots of useful information. A lot of reviews on firms that really help understand their customer service and ability. The reviews appear to be genuine as they offer interesting insights. Didn't really use the the map but looks impressive!
The site is a bit cluttered and sometimes hard to navigate around.
A useful site that is free to use and full of useful information about IVAs. If you are thinking of doing an IVA then this is a must use site.