Review from Sweeting (2839 views)
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Review of: ClearDebt
Review date: 10 December 2014
Insolvency Practitioner who handled case: David Emanuel Merton Mond
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
Speed of response
No of days to make a decision after I spoke to IVA company: 6 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 6 weeks
IVA Company Ratings
Their debt solutions expertise:10 out of 10
Their customer service:10 out of 10
Their speed of response:10 out of 10
Overall Company Rating:10 out of 10
Insolvency Practitioner Ratings
The quality of IVA proposal:10 out of 10
Overall Insolvency Practitioner Rating:10 out of 10
We are retired living in Wales and had debts of 90K.
My interaction with the company:
I rang them, they listened to my situation and recommended IVA, they posted form, I completed and returned, after some small changes the IVA was accepted at the creditor meeting. I found them to be friendly and helpful.
Why I gave the ratings I did:
We rated them 10 out of 10 for the service and support throughout the whole prosess.
One thing they did - which really impressed me:
If we had a question that we asked over the phone the information was given straight away.
One thing they did - which I felt could be improved:
Nothing what so ever, we had an excellent service
We are now out of IVA and have our lives back.
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Explanation of everything
Review from Liverpool11, 25-Oct-2010
Turn around time and helpful advise from my advisor explained everything to me no Jargon
Review from Mark B, 04-Feb-2011
Any problems I have had have been dealt with efficiently. I have spoken to David Mond my IP a few t...
Review from Tony, 01-Feb-2011
Sympathy and support.
Review from Steve, 08-Oct-2010
Customer service was amazing, i felt like i was the only customer as the treatment i got was persona...
Review from RachelDorset, 15-Apr-2011
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