Review from debt free (3871 views)
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Review of: ClearDebt
Review date: 28 November 2014
Insolvency Practitioner who handled case: David Mond
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
Speed of response
No of days to make a decision after I spoke to IVA company: 2 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 4 weeks
IVA Company Ratings
Their debt solutions expertise:10 out of 10
Their customer service:10 out of 10
Their speed of response:10 out of 10
Overall Company Rating:10 out of 10
Insolvency Practitioner Ratings
The quality of IVA proposal:10 out of 10
Overall Insolvency Practitioner Rating:10 out of 10
Married couple. Tens of thousands in debt. No equity.
My interaction with the company:
From first call to completion I have had excellent service. Very friendly. Supportive over whole of five years. Special thanks to Bella for her help at the end.
Why I gave the ratings I did:
Couldnt fault anything
One thing they did - which really impressed me:
Sorted payment breaks promptly in emergency
One thing they did - which I felt could be improved:
Completion certificate received. Rebuilding life debt free. About 60k written off
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I was really impressed with the timimg.
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The whole process - excellen customer care.
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They have managed to get us a payment holiday and two extensions to the agreement. Brilliant !!
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In my eyes whats been a very serious matter the people Ive dealt with have been excellent, reassurin...
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