Review from Robert (1523 views)
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Review of: ClearDebt
Review date: 07 November 2014
Insolvency Practitioner who handled case: David Emanuel Merton Mond
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
Speed of response
No of days to make a decision after I spoke to IVA company: 1 days
Weeks to IVA proposal after decision made: 1 weeks
Weeks to IVA accepted/rejected after decision made: 4 weeks
IVA Company Ratings
Their debt solutions expertise:1 out of 10
Their customer service:10 out of 10
Their speed of response:10 out of 10
Overall Company Rating:10 out of 10
Insolvency Practitioner Ratings
The quality of IVA proposal:10 out of 10
Overall Insolvency Practitioner Rating:10 out of 10
I had around 25k debt and a property with negative equity. Cleardebt put my mind at rest got my creditors off my back and put my IVA into place quickly and professionally.
My interaction with the company:
Very understanding and knowledgable on the phone and efficient with dealing with all documents.
Why I gave the ratings I did:
Could not fault the level of customer service and help
One thing they did - which really impressed me:
Always someone at the end of the phone when you need to contact them and call back when they say they will.
One thing they did - which I felt could be improved:
Cant think of anything specific.
Just commenced final year in IVA. I have learnt to be patient with my buying and expenditure. Could not have got to this point without Cleardebt.
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All staff very helpful
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The personal interaction with the staff
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Customer service. When I was extremely worried about a situation they put my mind at rest with thei...
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