Review from builder Phill (3155 views)
|< Prev||Next >|
Review of: ClearDebt
Review date: 17 October 2014
Insolvency Practitioner who handled case: David Mond
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
Speed of response
No of days to make a decision after I spoke to IVA company: 7 days
Weeks to IVA proposal after decision made: 1 weeks
Weeks to IVA accepted/rejected after decision made: 3 weeks
IVA Company Ratings
Their debt solutions expertise:8 out of 10
Their customer service:10 out of 10
Their speed of response:9 out of 10
Overall Company Rating:10 out of 10
Insolvency Practitioner Ratings
The quality of IVA proposal:8 out of 10
Overall Insolvency Practitioner Rating:9 out of 10
I was a self employed builder who stupidly took out loans to try to keep my head above water when the recession took hold. I managed to get a PAYE job but couldnt see a way out of the 18K debt I was in. ClearDebt has given me the chance to repay the debt easily and become eventually debt free, obviously I would prefer not to be in this position but am happy that there is light at the end of the tunnel. I have always found the staff at ClearDebt very helpful and always happy to listen with patience and understanding.
My interaction with the company:
The transition from first phone call to my present position started amicably and respectfully and continues to be so. Never once have I been made to feel any less a person because of my actions than I should do. It is always a pleasurable experience which never leaves a bitter taste.
Why I gave the ratings I did:
I gave the ratings I did because of the way I have been treated and the professionalism in which it is served.
One thing they did - which really impressed me:
The easy way together we achieved an answer to a problem and the way it was executed.
One thing they did - which I felt could be improved:
Having never been in this position before I can only follow CearDebts guidance and up to now have no complaints.
I am presently in full employment and am paying off my debt through an iva. Although I would prefer not to be in this position I am glad to be paying it off in a way which is affordable.
Community Comments of this review
No comments of this review received yet
Comment this review
Attention IVA community: Please help us police the quality of the reviews being posted:
Submit a review
IVACOMPARISON.com urgently need your IVA and IP reviews so that we can provide a more accurate representatation of who is doing a good job and who needs to improve. Your reviews will help other people in your situation find the best IVA Firm or IP to talk to. IVACOMPARISON.com will send prizes of gift vouchers to the authors of the best reviews.
We are looking for 3 types of reviews:
- Free advice/consultation from an IVA Firm
Was it impartial? Did they have clear expertise?
- IVA proposals
Was it successful? Were you happy with the service?
- IVAs in progress
How are they handling your case? Is the IVA progressing ok?
Click here to submit a Review
- Find out if an IVA can help you?
- See how much debt you can write off.
The level of information.
Review from Homeowner, 14-Apr-2011
We were kept informed throughout the whole process and were helped all the way. The changeover from...
Review from Maddy, 01-Feb-2010
i have my case workers direct tel no if i ever need him for anything
Review from sarahb, 28-Dec-2011
They were always on hand to answer any questions and queries, so I never felt embarrassed at calling...
Review from Louise, 08-Jul-2010
All made very clear.
Review from caz, 15-Jul-2011
Search for IP/IVA Firm
Last 10 Reviews
Last 5 comments(for Reviews)
Insolvency Advice Articles
Reviews on IVACOMPARISON.com
Very informative with lots of useful information. A lot of reviews on firms that really help understand their customer service and ability. The reviews appear to be genuine as they offer interesting insights. Didn't really use the the map but looks impressive!
The site is a bit cluttered and sometimes hard to navigate around.
A useful site that is free to use and full of useful information about IVAs. If you are thinking of doing an IVA then this is a must use site.