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Review of: ClearDebt
Review date: 02 July 2014
Insolvency Practitioner who handled case: David Emanuel Merton Mond
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
Speed of response
No of days to make a decision after I spoke to IVA company: 4 days
Weeks to IVA proposal after decision made: 8 weeks
Weeks to IVA accepted/rejected after decision made: 6 weeks
IVA Company Ratings
Their debt solutions expertise:10 out of 10
Their customer service:10 out of 10
Their speed of response:10 out of 10
Overall Company Rating:10 out of 10
Insolvency Practitioner Ratings
The quality of IVA proposal:10 out of 10
Overall Insolvency Practitioner Rating:10 out of 10
Married mum in the Midlands. No equity and £100K debt between us approx.
My interaction with the company:
From first contact 66 months ago, they have been amazing. Non judgemental, patient, helpful. Everything Icould have asked for.
Why I gave the ratings I did:
Excellent, speedy replies to all emails.
One thing they did - which really impressed me:
Speedy resolution to request for payment reduction when car died.
One thing they did - which I felt could be improved:
I think dividend was around 75p per pound. Learned to communicate with othef half and not to bury heads in sand if something is clearly out of control!
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Kim Davis has been fantastic, she has helped me out so much
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They were quick to respond to problems and questions.
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The respectful way in which I was treated throughout the term of the IVA really helped.
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