Review from joy and garry (1096 views)
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Review of: ClearDebt
Review date: 29 June 2014
Insolvency Practitioner who handled case: David Mond
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
Speed of response
No of days to make a decision after I spoke to IVA company: 1 days
Weeks to IVA proposal after decision made: 1 weeks
Weeks to IVA accepted/rejected after decision made: 3 weeks
IVA Company Ratings
Their debt solutions expertise:10 out of 10
Their customer service:10 out of 10
Their speed of response:10 out of 10
Overall Company Rating:10 out of 10
Insolvency Practitioner Ratings
The quality of IVA proposal:10 out of 10
Overall Insolvency Practitioner Rating:10 out of 10
we are a married couple aged 59,Always struggled for a number of years,decided to go for a IVA as couldnt see our life getting any better,I was becoming poorly with stress as we were experiencing what you would call bullying from creditors.<br/> Then I contacted cleardebt for us it was our prefect choice.We are from Lincolnshire and our debt rose to 18k from over the years.
My interaction with the company:
I rang the company and explained my situation,They told me not to worry and would help us. They kept in contact with all the time. The people are Very friendly and easy to talk to.
Why I gave the ratings I did:
I gave the company 10/10 because of their speed of how they dealt with our problem.Taking any worries away.
One thing they did - which really impressed me:
They spoke to me each time I rang with any concerns I had with people knocking at my door.They advised me and spoke to me to reassure me.Sounded more like a friend but still very professional.
One thing they did - which I felt could be improved:
To be honest I cannot fault them at all.
I have learnt to keep out of debt.
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They answered all of my questions.
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I didnt feel like I was be judged for getting into the mess I was in, They just want help to get yo...
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