Review from Eric Keeley (1560 views)
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Review of: ClearDebt
Review date: 27 May 2014
Insolvency Practitioner who handled case: Vicki Hollingsworth
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
Speed of response
No of days to make a decision after I spoke to IVA company: 7 days
Weeks to IVA proposal after decision made: 4 weeks
Weeks to IVA accepted/rejected after decision made: 4 weeks
IVA Company Ratings
Their debt solutions expertise:9 out of 10
Their customer service:9 out of 10
Their speed of response:10 out of 10
Overall Company Rating:9 out of 10
Insolvency Practitioner Ratings
The quality of IVA proposal:9 out of 10
Overall Insolvency Practitioner Rating:9 out of 10
I am a sales Manager, and started a business with a friend were we thought we could make our money, and future safe. Unfortunately things did not go according to plan, and i spent all savings i had, and took out a loan from HSBC to help start the company. I also MAX OUT my credit cards, before i realised things where going downward.<br/> I returned to the company i left to start the company, and fortunately they took me back on so i had now a steady income but a lot of debt.<br/> I contacted Clear Debt to ask for advise and assistance, they suggested going for an IVA which i have just started my 4 th year off 5 to clear the outstanding balances
My interaction with the company:
After our initial meetings, Clear Debt have taken care of all my creditors, and have put in place a acceptable repayment plan<br/> So far so good
Why I gave the ratings I did:
I have rated Clear Debt very highly, because of their attitude, and after sales assistance. They have always listened to any enquiries and have acted professionally<br/> My main contact has been Vicki Hollingsworth, and I feel she is a very professional person and excellent in her comments and actions
One thing they did - which really impressed me:
There are a few things they done, but the main thing was the sorted my finances out with very little fuss, they contacted my creditors and agreed an affordable monthly payment plan
One thing they did - which I felt could be improved:
Maybe a quicker way to pay. What I mean is instead of a 5 year plan, possibly a 3 or 4 year plan.<br/> <br/> This may involve a little extra payment per month but could be so valuable to someone like me and take my / and or others age into consideration. We may be able to save a little to put aside
I am currently in full time employment, and able to pay my monthly payments to Clear Debt. <br/> I did have a massive amount to pay back, over 35K this has been reduced to just over 15K writing off over 20K <br/> What have I learnt. I will not venture into a business again unless i do a considerable amount of work first, even then this would be doubtful.
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Review from mally, 20-Dec-2010
Everything - theyve just really helped me
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The speed of the work they did.
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Everything - put my mind at ease with every call and always made me feel comfortable very good peopl...
Review from HillyH, 06-Jul-2010
The speed at the beginning and the way Carol was on the phone with us - there was no prejudgement.
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