Review from Lizzy & Edward (1424 views)
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Review of: ClearDebt
Review date: 24 May 2014
Insolvency Practitioner who handled case: David Mond
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
Speed of response
No of days to make a decision after I spoke to IVA company: 2 days
Weeks to IVA proposal after decision made: 1 weeks
Weeks to IVA accepted/rejected after decision made: 3 weeks
IVA Company Ratings
Their debt solutions expertise:10 out of 10
Their customer service:10 out of 10
Their speed of response:10 out of 10
Overall Company Rating:10 out of 10
Insolvency Practitioner Ratings
The quality of IVA proposal:10 out of 10
Overall Insolvency Practitioner Rating:10 out of 10
We are a couple living in Cardiff and due to our business failing it lead to the repossession of one of our rental properties. Along with credit card debts we already had this left us approximately £180K in debt.
My interaction with the company:
From the initial telephone conversation we never felt judged and finally found that there was light at the end of the tunnel. We had received all necessary paperwork within a few days. Upon completion a very professional courier was sent to collect it from us.
Why I gave the ratings I did:
We rated the service 10 out of 10 because all of the staff we had dealings were really helpful and we felt we could trust them.
One thing they did - which really impressed me:
Speed and professional service in which our case was dealt with was outstanding.
One thing they did - which I felt could be improved:
Nothing to improve upon
Now on an IVA it has made us learn that credit is very easily come by but very difficult to get out of. We have suffered health wise and will advert any credit in the future.<br/> Our dividend was 17p in the pound and approx £150K will thankfully be wrote off.
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