Review from Caroline (1229 views)
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Review of: ClearDebt
Review date: 12 April 2014
Insolvency Practitioner who handled case: David Mond
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
Speed of response
No of days to make a decision after I spoke to IVA company: 4 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 6 weeks
IVA Company Ratings
Their debt solutions expertise:8 out of 10
Their customer service:9 out of 10
Their speed of response:9 out of 10
Overall Company Rating:10 out of 10
Insolvency Practitioner Ratings
The quality of IVA proposal:9 out of 10
Overall Insolvency Practitioner Rating:10 out of 10
I am a single mother and was overwhelmed with 9k of debt and no way of paying the interest on them.
My interaction with the company:
I rang them on the advice of a friend and they sent someone round the next day , they were very understanding and helped me fill in the forms. They kept me informed every step of the way, and I cannot fault them .
Why I gave the ratings I did:
I rated them 10 out of 10 because they treated. Me like a human being and didnt once make me feel like a failure.
One thing they did - which really impressed me:
One thing they did - which I felt could be improved:
The break down of receipts and payments statement which is not easy to understand.
Im 1 year into my IVA and Im not sure of how much will be written off yet. I would however recommend Clear Debt to others.
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One person dealt with my throughout the whole process
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