Review from Jay (19175 views)

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  • Winner : Gold Review
  • Review of: Debt Lifeboat
  • Review date: 11 January 2012
  • Insolvency Practitioner who handled case: Phillip Allen
  • I proceeded as far along as: Accepted IVA
  • The solution I opted for in the end: IVA
  • Speed of response
  • No of days to make a decision after I spoke to IVA company: 2 days
  • Weeks to IVA proposal after decision made: 2 weeks
  • Weeks to IVA accepted/rejected after decision made: 6 weeks
  • IVA Company Ratings
    • Their debt solutions expertise:
      10 out of 10
    • Their customer service:
      10 out of 10
    • Their speed of response:
      10 out of 10
    • Overall Company Rating:
      10 out of 10
  • Insolvency Practitioner Ratings
    • The quality of IVA proposal:
      10 out of 10
    • Overall Insolvency Practitioner Rating:
      10 out of 10
  • My circumstances:
  • I was moving from being employed to self employed and had debts of almost£54k. <br/> I was very anxious and depressed about how I had got into the situation - I really didnt want to be bankrupt - I wanted to pay back as much as possible but there was just no way I could afford to. The IVA resulted in £36,800 of this debt being written off, which really was a life saver.
  • My interaction with the company:
  • Throughout the period of my IVA my situation was changing and when I had a problem I just called them and they were extremely helpful and reassuring.
  • Why I gave the ratings I did:
  • I could not fault them on the service they provided and so feel top marks is the only fair result! I really could strongly recommend them.
  • One thing they did - which really impressed me:
  • They would kindly remind me with a phone call or email, if I had overlooked something - I am terrible with paperwork and they never complained if they had to send me replacement documents.
  • One thing they did - which I felt could be improved:
  • There service was faultless 
  • Other points
  • I am now clear of debt and the whole exercise has made me realise that with the right planning and help, a debt free (Credit-free) existence is not only achievable, but a great feeling. I cannot express the relief I now feel and would stress anyone in financial difficulties to contact Debt Lifeboat NOW

Community Comments of this review

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  • Date
  • 5 out of 5
  • 5 out of 5
  • 29 February 2012
  • Comments: practical and helpful advice

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Reviewer quotes

  • Debt Lifeboat
  • Speaking to me as a persona and not as an account.

    Review from KR, 18-Jul-2011

  • They were always quick to respond to calls and written material. They knew what to do and gave reaso...

    Review from JayB, 10-Jun-2009

  • Provided a clear explaination of the IVA process. They didnt make any unrealistic promises of writin...

    Review from Ann, 28-Mar-2007

  • They were always fair and impartial when representing our case to our creditors during the numerous ...

    Review from DM, 26-Oct-2011

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  • I have problems with ppi claims paid into my iva freeman jon es does not inform you as to the way t...
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  • I must agree with some of the comments I spoke to FJ this morning only to be told that my relashions...
  • Please accept my apologies for the service you have received. I would like to look into the problems...
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