Review from Jacqui Dove (2001 views)
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Review of: ClearDebt
Review date: 08 October 2009
Insolvency Practitioner who handled case: David Emanuel Merton Mond
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
Speed of response
No of days to make a decision after I spoke to IVA company: 1 days
Weeks to IVA proposal after decision made: 1 weeks
Weeks to IVA accepted/rejected after decision made: 2 weeks
IVA Company Ratings
Their debt solutions expertise:9 out of 10
Their customer service:10 out of 10
Their speed of response:10 out of 10
Overall Company Rating:10 out of 10
Insolvency Practitioner Ratings
The quality of IVA proposal:9 out of 10
Overall Insolvency Practitioner Rating:9 out of 10
I am an internal auditor with a debt level of 90k and due to my job I wished to avoid bankruptcy, I felt the IVA was the best vehicle for me.
My interaction with the company:
I found Cleardebts interaction good. I found myself leaving everything to them, it felt like everything just fell into place.
Why I gave the ratings I did:
I found that they took away the stress.
One thing they did - which really impressed me:
I found they were empathetic and understood my concerns. More specifically i found they were notn judgmental
One thing they did - which I felt could be improved:
I was not informed about the bank account change at the first point of contact. It wasnt a problem as this fell into place later on
I have learnt that if the means at my disposal do not allow me to purchase something i will now save for it.
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Service and knowledge was very good
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