Review from Julian Eccles (25839 views)

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  • Review of: The Debt People
  • Review date: 01 February 2007
  • Insolvency Practitioner who handled case: Elizabeth Pywowarczuk
  • I proceeded as far along as: Accepted IVA
  • The solution I opted for in the end: IVA
  • Speed of response
  • No of days to make a decision after I spoke to IVA company: 1 days
  • Weeks to IVA proposal after decision made: 16 weeks
  • Weeks to IVA accepted/rejected after decision made: 6 weeks
  • IVA Company Ratings
    • Their debt solutions expertise:
      7 out of 10
    • Their customer service:
      7 out of 10
    • Their speed of response:
      4 out of 10
    • Overall Company Rating:
      7 out of 10
  • Insolvency Practitioner Ratings
    • The quality of IVA proposal:
      7 out of 10
    • Overall Insolvency Practitioner Rating:
      7 out of 10
  • My circumstances:
  • I am a civil servant living in South Wales, my wife and I had debts over 130k and a property with no equity. <br/>
  • My interaction with the company:
  • I rang them,they stated our options and recommended an IVA as the best solution.The paperwork took an awful long time to sort out due to stuff going missing on a couple of occasions but I found the staff more than supportive until the IVA was agreed.
  • Why I gave the ratings I did:
  • I feel a little more care could have been taken with the paperwork but overall the company have been great to deal with.
  • One thing they did - which really impressed me:
  • One thing they did - which I felt could be improved:
  •  
  • Other points
  • We have paid 1 year so far and although it is a struggle we remain positive about the future. The debt will be reduced by approx 50% over the 5 year term with an additional 12 months to pay the companies fees.

Community Comments of this review

  • Quality?
  • Genuine?
  • Date
  • 3 out of 5
  • 3 out of 5
  • 09 July 2012
  • Comments: I wouldn't look at it as an additional 12 months to pay the fees. The fees are more likely to be paid throughout the arrangement, toploaded towards the start facilitating the satisfaction of the Nominee fee. The agreement to debt write-off at the end of the arrangement is obtained via the fees which at the end of the day are always dictated or agreed by the creditors.
  • Quality?
  • Genuine?
  • Date
  • 4 out of 5
  • 3 out of 5
  • 12 May 2011
  • Quality?
  • Genuine?
  • Date
  • 5 out of 5
  • 5 out of 5
  • 26 October 2007
  • Quality?
  • Genuine?
  • Date
  • 2 out of 5
  • 3 out of 5
  • 01 February 2007

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Reviewer quotes

  • The Debt People
  • What really impressed us, was the way that we were treated as individuals. Our case was worked aroun...

    Review from Ann - Marie, 07-Dec-2007

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Last 5 comments(for Reviews)

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  • I have problems with ppi claims paid into my iva freeman jon es does not inform you as to the way t...
  • i9 am with freeman jones and have been for 3 years at first they were good now three years down the ...
  • Wait until they get to year 3 and NTF are never off the phone trying to increase their payments. It ...
  • I must agree with some of the comments I spoke to FJ this morning only to be told that my relashions...
  • Please accept my apologies for the service you have received. I would like to look into the problems...
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