Review from Martin (12384 views)
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Review of: Freeman Jones
Review date: 25 June 2009
Insolvency Practitioner who handled case: James Gibson
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
Speed of response
No of days to make a decision after I spoke to IVA company: 30 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 4 weeks
IVA Company Ratings
Their debt solutions expertise:10 out of 10
Their customer service:10 out of 10
Their speed of response:9 out of 10
Overall Company Rating:9 out of 10
Insolvency Practitioner Ratings
The quality of IVA proposal:9 out of 10
Overall Insolvency Practitioner Rating:10 out of 10
Manager in the Midlands. I had £172K of debt and property with an equity value of less than £100K
My interaction with the company:
Original plan was to try and remortgage our property to release equity and fund a 1 month IVA, (i.e. settled by one lump sum payment), interesting concept but the numbers didnt work. It took quite some time to confirm that this was not going to fly. Once we had decided to take the IVA route the process was quite rapid.
Why I gave the ratings I did:
Good communicators, fair and reasonable. Explained all the pros & cons very well.
One thing they did - which really impressed me:
Handling of the Creditors meeting.
One thing they did - which I felt could be improved:
41 months into the 60 month agreement - its been very tough but we can begin to see that we will get through this. Raising the final £60K payment will be interesting unless the mortgage market improves. Likelihood is that we will have to sell up & downsize significantly.
Community Comments of this review
- 3 out of 5
- 3 out of 5
- 08 January 2014
- Comments: i9 am with freeman jones and have been for 3 years at first they were good now three years down the line it takes them30 mins to answer the phone i have been waiting 3 months for some money back off them keep ringing them to be passed to someone else they say they will call back in 48 hours 2 months down the line still waiting for call back. their customer service is good to get you in then once they have you in their is no customer relations
- 4 out of 5
- 5 out of 5
- 27 September 2010
- Comments: i am also with freeman jones in my contract it states at the end of the 5 years you will be asked to remortgage to pay the remainder of the debt but if there isnt the equity in your property you will be asked to pay a maximum of an extra 12 months payments.
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- Freeman Jones
Just being supportive, encouragaing and getting us to this point.
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ability to suck people in
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